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Is it safe to use my
credit card?
The Indian River Coffee® is committed to
providing our customers a safe and secure shopping experience
on-line. We are currently using the latest technology in
security on our server, SSS (Secured Socket Layer) through Thwarte,
an industry leader in website security. Rest assured that all
information transmitted to us is encrypted and secure. You can tell
if the security is working by the presence of the Gold Lock
located at the bottom right corner of your browser,
when you are in our Shopping Cart.
What are your shipping charges?
It is our goal to make
your on-line shopping experience as easy and enjoyable as possible.
Your shipping and
handling charges will be automatically calculated, at time of order,
for all shipments. Orders are usually shipped via U.S. Postal
Service, Priority Mail. Delivery times may vary but, typically you
should receive your order within 2-3 days after shipping. Shipping
charges on all international orders will be confirmed with you by
email before your order is actually shipped.
Do you Guarantee my
Satisfaction?
Our coffees, gifts and
other products are guaranteed to give you 100% satisfaction, in
every way. If for any reason you are not completely satisfied with
any product you buy from the Indian River Coffee®, return it, shipping
pre-paid, within 10 days, for an exchange or refund of the original
purchase price. We do ask that you please
contact us first, so we may assist you with your decision. We
cannot refund your original shipping costs, but you will not have to
pay shipping charges on the equal exchange product.
Can I customize my Gift Basket?
All of Indian River
Coffee® Gifts baskets are
custom crafted hand individually, to insure product freshness.
Crafting a basket to your specifications can easily be accomplished
and at a price that you set.
Please email your request to
info@indianrivercoffee.com.
Just let us know the occasion, your budget range, and the quantities
you would like us to quote on. One of our gift designers will either
e-mail a quotation to you, or if you give us your name and phone
number we will be happy to call you, at your convenience.
What forms of payment do you require?
For your shopping
convenience the Indian River Coffee® accepts :
Contact Us
Please feel free in
contacting us by telephone at (321) 255-3450 or by writing to us at
Indian River Coffee Co., 4980 N. Wickham Road, Melbourne, Florida 32940.
Email Addresses:
General Information
Questions
Employment Opportunities
Contact:
info@indianrivercoffee.com
Mail Order Questions
Wholesale Pricing
Contact: R. Dale Longstreet,
dlongstreet@indianrivercoffee.com
Accounting
Special Ordering Requests
Custom Gift Baskets
Contact: Sheree Longstreet,
slongstreet@indianrivercoffee.com
Copyright Information:
The words Indian River
Coffee, the words Indian River Coffee with the canoe/indian and the
canoe/indian alone are all registered trademarks of Indian River
Coffee Company, Inc. Melbourne, Florida.
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